FAQ

General

Why can't you guarantee your products to look the same?

What are your delivery timeframes?

What is your return policy?

How do I use promotion / coupon codes?

Beeswax Food Wraps

What are the beeswax food wraps made of?

How do I use my beeswax food wraps?

How do I care for and store my beeswax food wraps?

How long will my food wraps last?

Bags

How do I care for my tote bag with leather straps?

I just received my tote bag with leather straps and I see darker marks on the leather. Why is that?

How do I care for my lightweight bags / produce bags?

Can I put my produce bags in the fridge?

How do I care for and use the ham bag?

How do I care for my clutch or pouch?

Reusable Face Wipes

How do I care for my reusable face wipes?

Gift Certificates

How long are gift certificates valid for?

How do I redeem a gift certificate?

Can I use multiple gift certificates on the same order?

How can I check my gift certificate balance?

How are gift certificates delivered?

Toby and Rosie Soaps

Tell more more about the Activated Charcoal Soap Bar.

Tell more more about the Hemp, Lemongrass & Green Tea Soap Bar

 

To find out more about our terms and conditions, shipping, returns and payments policy as well as our privacy policy, see the links below.